Swarm Plan

Support

Help and contact for the Swarm Plan flag football coaching app.

Need help? Get in touch.

swarmplan@gmail.com

We aim to reply within 2–3 business days.

Frequently asked questions

Do I need an account to use the app?

Yes. Sign in with Apple or Google — those are the two ways in. An account is what lets your playbook sync across your devices and reach the players you invite, so everything in the app is tied to one.

How do I unlock coach features?

Playbook editing, roster, schedule, practice and stats are coach features. After signing in, choose I Started This Team and enter the coach passcode for your team or organization. If you don't have one, start the free trial below, or contact whoever set up your team.

What is the 7-day free trial?

If you have no passcode, the role screen offers a 7-day free trial — everything a coach can do, for a week, one trial per account. When it ends your teams, plays and stats stay saved, but nobody can open them (your players included) until you have a passcode. Enter one on the locked screen and the account opens again with all of your work intact. Email us and we'll sort out a passcode.

How do I join as a player?

Your coach adds you to the roster using your email address. Sign in with that same email and the app links you to your coach's team automatically.

My data isn't syncing between devices

Cloud sync only runs when you're signed in. Check that you're signed in with the same Apple or Google account on both devices, and that you have an internet connection. If it still doesn't sync, sign out and sign back in.

How do I delete my account?

Open Settings in the app and tap Delete Account. This removes your account and profile. If you'd also like your team data permanently erased from our servers, email us from your account address and we'll delete it within 30 days.

I forgot which account I used

Email us and we'll help you identify it. Note that Sign in with Apple may have created a private relay address on your behalf — check your Apple ID settings under Sign in with Apple.

Report a bug or request a feature

Email us with your device model, iOS version, and a short description of what happened. Screenshots help a lot. We read every message.